We all know BuyMe vouchers and similar gift cards that many Israelis receive as gifts and often struggle to redeem.
Find out how you can quickly and easily integrate BuyMe and other vouchers as payment methods in your Shopify store.
The rise of e-commerce in recent years has taught Israeli consumers to shop online and avoid unnecessary trips to distant stores. Alongside this shift in shopping habits, the trend of giving virtual gift vouchers for purchases at brick-and-mortar and online stores has also taken off—BuyMe and similar services. For Shopify store managers, this is potentially a winning combination. However, making it happen requires adding a dedicated component to Shopify Plus that enables online processing of BuyMe and other vouchers.
At BOA Ideas, as an e-commerce agency, we developed a comprehensive interface for managing the processing of virtual gift vouchers by connecting to Multi Pass's application. Our interface will help you increase sales, improve the user experience on your site, and avoid the manual work involved in phone orders. Before discussing the interface's benefits and capabilities, let's take a moment to look at how Shopify store managers handle prepaid gift cards without it.
Who needs online processing for BuyMe vouchers?
Without the option to process gift vouchers, customers call store owners and ask to pay for an online purchase with BuyMe or another voucher. In other words, customers have to call the store during customer service hours and request a manual charge. Alternatively, they have to make their way to physical stores to redeem their vouchers. For online store owners, this wastes resources and damages the customer experience. A cumbersome process negatively affects order value, purchase frequency, and customer satisfaction.
All of this can be easily avoided with our interface for processing prepaid gift cards, which helps increase sales and bring customers back to your site for repeat purchases.
Introducing the Multi Pass voucher processing interface for Shopify stores
The Multi Pass and BOA Ideas interface consists of three parts:
- The storefront interface shown to customers during checkout
- The management and customer service system
- The accounting management system
The storefront interface
When customers reach checkout with items in their cart, they'll see an additional BuyMe voucher field under the gift card redemption section. The process is simple: enter the voucher number and click Redeem.
You can, of course, customize this component to match the design and character of your Shopify Plus store, so it fits naturally into the interface.
Management and customer service system
To help you easily manage customer service related to BuyMe vouchers, we're developing a user-friendly system for your customer service team. It lets you check the remaining balance on a card, issue refunds, cancel redemptions, and more.
Accounting management system
The third and final component of the system for processing BuyMe and similar gift cards in Shopify handles the accounting and bookkeeping for purchases made with prepaid gift cards. Our system integrates seamlessly with all existing systems and is compatible with the business's established workflows.
Give customers more ways to shop
At BOA Ideas, we want to help you sell more, and we hope you'll be as excited about using our interface as we were about developing it. We'd be happy to tell you more about its benefits and capabilities, and how you can use it to let your customers easily and conveniently shop on your site using cards such as BuyMe.
